Ms. Satinsky is president of Satinsky Consulting, LLC. She earned her BA in history from Brown University, her MA in political science from the University of Pennsylvania, and her MBA in health care administration from the Wharton School of the University of Pennsylvania. She is the author of three books: Medical Practice Management in the 21st Century (Radcliffe Publishing, 2007), The Foundation of Integrated Care: Facing the Challenges of Change (American Hospital Publishing, 1997), and An Executive Guide to Case Management Strategies (American Hospital Publishing, 1995). Since 2002, the Forum has published articles by Ms. Satinsky relating to practice management, utilizing technology in your practice and electronic medical records. An adjunct faculty member at the School of Public Health at the University of North Carolina, Chapel Hill, Ms. Satinsky is a member of the North Carolina Medical Society Quality of Care and Performance Improvement Committee, Medical Group Management Association, and North Carolina Medical Group Managers. She may be reached at (919) 383-5998 or firstname.lastname@example.org.