Do you have a current email address that YOU monitor regularly on file with NCMB? Licensees who do not run the risk of missing important communications, including annual renewal notices and notification that a complaint have been filed against them.

Over the last few years, NCMB has steadily converted more and more of its work to digital platforms in an effort to become a paperless organization and reduce its environmental footprint. Most paper-based licensee communications stopped about two years ago.

To ensure that NCMB messages reach you, take a moment to ensure your contact information is complete and up to date. Update or verify your information by visiting the Licensure Gateway and follow these steps:

1. Visit NCMB's Licensure Gateway page and login with your username and password (or follow prompts to create these if this is your first visit).

2. Select Practice Address from the bottom left of the home screen. This will open a window that allows you to update both practice and home email addresses and street addresses. Accurate street addresses are needed in the infrequent circumstances when NCMB must send a certified letter.

3. Make changes to contact information, if needed. Click “Apply” at the bottom of the page to save your changes.