Culturally sensitive health care has been described as care that reflects “the ability to be appropriately responsive to the attitudes, feelings, or circumstances of groups of people that share a common and distinctive racial, national, religious, linguistic, or cultural heritage”.
The North Carolina Medical Board is committed to providing resources to help you better understand cultural humility and explore the social and cultural realities of the individuals you serve.
Source: Yale School of Public Health
- Tulane University Blog post: How to Improve Cultural Competence in Health Care
- Georgetown University: National Center for Cultural Competence (NCCC) Distance Learning
- CDC's online health literacy courses for health professionals
- Quick Safety 23: Implicit bias in health care
- Unconscious (Implicit) Bias and Health Disparities: Where Do We Go from Here?
- How to Identify, Understand, and Unlearn Implicit Bias in Patient Care
- Prevalence of Behavioral Flags in the Electronic Health Record Among Black and White Patients Visiting the Emergency Department
- 3 ways to battle unconscious bias
Books, Guides, and Resources
- Advancing Health Equity: A Guide to Language, Narrative and Concepts
- CMS Achieving Health Equity
- Cultural and Religious Sensitivity: A Pocket Guide for Health Care Professionals
- AMA Steps Forward Podcast: Racial and Health Equity: Five Concrete Steps for Health Systems
- ColorCode (STAT’s podcast on racial inequities in American health care)
- AMA Health Disparities CME
- U.S. Department of Health & Human Services Office of Minority Health: Think Cultural Health Training
- Advancing Health Equity: Understanding and Addressing Health Disparities
- LGBTQIA+ Health Education Center
- A Physician’s Practical Guide to Culturally Competent Care
- How does implicit bias by physicians affect patients' health care?