Employment Opportunities
Medical Records Coordinator
Candidates will work in a fast-paced team environment alongside Medical Board staff to ensure that all medical records requested for ongoing Medical Board investigations are received in their entirety. Once received, the records must be thoroughly reviewed, organized, and prepared in a manner that allows key documents to be easily located during medical record reviews for Complaints, Investigations, and Malpractice cases submitted to the North Carolina Medical Board. This role includes organizing, reviewing, and bookmarking medical records within a PDF platform to ensure accuracy, clarity, and consistency of documentation. The position supports the Office of Medical Reviewers by preparing well-structured record packets that facilitate efficient and comprehensive clinical review.
Candidate must be highly personable and skilled on the telephone, able to work in a team environment, possess competent computer and administrative skills, and have experience in obtaining medical records for the purpose of evaluating or ensuring quality of care rendered by health care professionals.
Medical Records Coordinator Job Duties:
Assists in the organization and preparation of medical records required for investigation or review by in-house staff.
Maintains public confidence in the Medical Board by ensuring all patient information remains confidential.
Protects the confidentiality of personal health information and proprietary business information in accordance with state and federal laws and standard operating procedures
Participates in training refresher courses and collaborates with team members to ensure consistent application of procedures.
Promotes best practices and contributes to process improvement initiatives.
Accurately enters data and documentation into a proprietary online platform.
Medical Records Coordinator Skills and Qualifications:
High School diploma (certificate and/or associate degree in a related field preferred).
2+ years of professional experience in a legal, hospital or medical office setting (additional years of experience are highly desirable).
Demonstrate knowledge of medical terminology
Knowledge of electronic health record systems (EHR) and meaningful use.
Strong organizational and interpersonal skills.
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
Ability to maintain confidentiality of all medical, financial, and legal information.
Ability to complete work assignments accurately and in a timely manner.
Ability to communicate effectively, both orally and in writing.