Employment Opportunities
Medical Records Specialist
The Medical Records Specialist (“MRS”) will be part of a fast-paced team environment working with the Office of the Medical Director (“OMD”), the Legal Department and the Investigative Department to obtain and organize complete and accurate medical records in connection with ongoing investigations.
The MRS must be highly personable and skilled on the telephone, able to work in a team environment, possess competent computer and administrative skills, and have experience in obtaining and organizing medical records for the purpose of evaluating or ensuring quality of care rendered by health care professionals.
The MRS will assist with ensuring medical records are complete and organized in a manner that facilitates both internal review by OMD and, if needed, for external review.
Medical record maintenance will involve paper and electronic files. The MRS will review medical records and other health information for accuracy in support of Medical Board investigations. Information to be processed and obtained will include patient information, medical histories, physician exams, test results, treatments and services provided.
The MRS will work hand in hand in a confidential manner with OMD, the Legal Department and the Investigative Department to collect and organize medical records to assist in both the internal review of those medical records and external medical expert review of the medical records.
Responsibilities
Identifies and obtains medical records, laboratory results, imaging studies, etc. from medical providers and facilities
Facilitates timely, complete, and accurate retrieval of requested medical records from all identified providers/facilities
Assists in the identification of medical records needed for investigation or review by in-house staff and contracted external medical expert reviewers
Organize charts, including contents, scanning and quality assurance
Review medical records for completeness
Confers with doctors, nurses, and other health personnel to assure complete, current, and accurate medical records
Maintains and utilizes a health record indices and storage and retrieval systems
Maintains public confidence in the Medical Board by keeping patient records information confidential
Participates in training staff as needed
Promotes best practices and process improvements
Protects confidentiality of personal health and proprietary business information as required by state and federal law and standard operating procedures
Accurately enter information into a proprietary online platform
Skills and Qualifications
A.A.S. in Health Information highly desirable
5 years of professional experience in a legal, hospital or medical office setting related to medical records (additional years of experience are highly desirable)
Demonstrate knowledge of medical terminology
Knowledge of electronic health record systems (EHR)
Ability to import / export and format data files
Strong organizational and interpersonal skills
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
Ability to maintain confidentiality of all medical, financial, and legal
